Thank you for choosing Ortho Pain Management & Specialist Clinic. We strive to provide the highest quality of care and services to our patients. If for any reason you are not completely satisfied with your experience, we offer the following Refund and Returns Policy:
Refund Policy
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Appointment Fees: Appointment fees are non-refundable. However, if you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance, and we will do our best to accommodate your request.
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Medical Services: Refunds for medical services will be provided in accordance with applicable laws and regulations. If you are dissatisfied with the medical care provided, please contact us to discuss your concerns.
Returns Policy
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Medical Products: We stand behind the quality of the medical products we offer. If you receive a defective or damaged medical product, please contact us within 7 days of receipt to arrange for a return or exchange. We may require proof of purchase and/or documentation of the issue.
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Prescription Medications: Due to safety and regulatory considerations, prescription medications cannot be returned or exchanged once dispensed.
Cancellation Policy
- Appointment Cancellations: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
Refund Process
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Initiating a Refund: To request a refund, please contact us at Email: drak21111@gmail.com or call us at +91 8010112288 and provide details about your request.
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Processing Time: Refunds will be processed within a reasonable timeframe after approval. The processing time may vary depending on the payment method and financial institution.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at Email: drak21111@gmail.com or call us at +91 8010112288.